Professional English for Hospitality Practitioners

This book is designed to support the development of English communication skills within tourism-related contexts, with a focus on practical written and spoken proficiency. Each unit is structured into four integrated sub-units, each targeting specific communicative competencies relevant to professional practice in the tourism industry.
The first sub-unit, “Let’s Dig It,” introduces the unit topic through concise readings that provide essential background information and contextual insights. The second sub-unit, “Grab & Do It,” focuses on core practical engagement through video-based activities followed by guided reflection and discussion. The third sub-unit, “Get Your Ideas on Paper,” emphasizes written articulation, enabling learners to organize and express ideas clearly in professional contexts. The final sub-unit, “Spill Your Thoughts,” is designed to enhance spoken communication by building confidence and fluency through role-play scenarios and structured conversational practice. The authors hope that this book will serve as a practical and accessible resource for individuals and institutions seeking to enhance English communication competence in tourism-related professional settings.